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Salon Policy

Method of Payment
  • Download Cash App or Zelle App.  Enroll using a Visa or Mastercard debit card linked to a  U.S. checking account.

  • Cash App and the Zelle App do not accept credit cards.

  • Payment is not refundable if you cancel your appointment.

  • Cancellations are required 24 hours in advance.

  • There is a 20 minutes grace period between your appointment.

Deposit Policy

Online Bookings

If you are a new or existing client, you will be required to pay a $50 deposit to secure your online booking appointment. 


New or existing clients can book hair appointments online, but can not pay for your beauty services on Hair by Donetta website or The Real Hair by Donetta Facebook Fan Page.


Please use Cash App or the Zelle App to pay the required booking deposit and additional services rendered.


We do not refund your deposit if you cancel, a deposit is required to book another appointment

Child Safety Policy

Due to the use of sharp tools, hazardous equipment, and chemical products we politely ask young children do not wander about the salon unsupervised.


We appreciate young children may need to accompany a family member in our beauty treatment rooms, so we ask clients to be mindful of possible hazards before entering. 


Welcome new customers.

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